1. Types of information collected on this website
2. Using your personal information
3. Security of your personal information
4. Disclosure of your personal information
5. Your rights to review personal information
7. Links to other websites
The following kinds of information may be collected on this site in order to better understand your needs and to provide you with a better service:
a. Information about your computer, your visits and your use of this website. This may include your computer's IP address, its geographical location, your browser type and version, your computer operating system, the referral source, the length of visit, the number of page views and your navigation of the website.
b. Information relating to transactions carried out on this website including information relating to the purchase of goods or services.
c. Information that you provide for the purpose of registering to use services on this website and/or in order to subscribe to our website services such as email notifications and newsletters.
d. Any other information that you specifically choose to send to Flowers By Ruth.
If Flowers By Ruth should require personal information from you that could identify you as an individual Flowers By Ruth will do so openly and Flowers By Ruth will never pass your personal information to any third parties for the purpose of direct marketing without your express agreement and consent or under the terms set out below under 'Disclosure of your personal information'.
Flowers By Ruth may use the personal information held about you in order to:
a. Administer this website.
b. Personalise your browsing experience on this website.
c. Enable your use of the services available on this website.
d. Dispatch goods and/or supply services purchased by you via this website.
e. Issue statements and invoices to you, and collect payments from you.
f. Send email notifications which you have specifically requested.
g. Send you marketing communications such as newsletters and other communications where you have specifically agreed to this.
h. Provide third parties with statistical information provided this information does not in any way identify you as an individual user.
i. Deal with enquiries and complaints made by you or about you relating to this website.
If you submit personal information expressly for publication on this website, Flowers By Ruth reserves the right to publish and otherwise use that information in accordance with the license granted to Flowers By Ruth.
Flowers By Ruth will provide means for you to inform us at any time that you no longer require email or marketing communications.
Flowers By Ruth will store any personal information you provide on secure servers and will take all reasonable technical and organisational precautions to prevent any loss, misuse, disclosure or alteration of your personal information. Please note, however, that Flowers By Ruth cannot guarantee the security of data sent over the internet and that you are solely responsible for keeping your password and user details confidential. Flowers By Ruth will never ask you to divulge your password unless it is required for you to log on to the website.
a. Where required to do so by law.
b. In connection with any legal proceedings or prospective legal proceedings.
c. In order to establish, exercise or defend Flowers By Ruth's legal rights.
d. At the request of a purchaser, or prospective purchaser, of any business or asset which Flowers By Ruth is offering for sale.
e. To any person or organisation Flowers By Ruth may reasonably believe may apply to a court or other authority for disclosure of that personal information where, in Flowers By Ruth's reasonable opinion, such court or authority would be reasonably likely to order its disclosure.
Under the Data Protection Act 1998, you may request details of personal information Flowers By Ruth holds about you. Flowers By Ruth will provide you with any personal information held about you subject to:
a. The provision of reliable evidence of your identity.
b. The payment of a fee to cover adminstration costs.
Please note that Flowers By Ruth may withhold your personal information, if necessary, to the extent permitted by law.
If you believe that any information Flowers By Ruth holds about you is incorrect or incomplete, please contact us as soon as possible.
Cookies cannot be used to reveal your identity or any personal identifying information.
This website may use 'session' cookies, 'persistent' cookies and 'third-party' cookies including 'Google cookies'.
a. Session cookies
Session cookies help Flowers By Ruth to track your use of this website as you navigate the pages. Session cookies are automatically deleted from your computer when you close your browser.
b. Persistent cookies
Persistent cookies enable Flowers By Ruth to recognise you when you make a return visit and may be used to register any preferences set on previous visits. Persistent cookies will remain stored on your computer until they are deleted or until they reach a specified expiry date.
c. Third-party cookies
d. Google cookies
We may also publish Google Adsense interest-based advertisement links on our website. When you click on a Google Adsense link Google will track your behaviour across the web using cookies and may use this information to tailor future advertising to reflect your interests.
You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available here at www.google.com/ads/preferences/. You can also opt-out of the Adsense partner network cookie at www.google.com/privacy_ads.html. Please note this opt-out mechanism itself uses a cookie so, if you clear the cookies from your browser, your opt-out will not be maintained and you will have to reset your Google opt-out cookie. To ensure your opt-out is maintained you can use the Google browser plug-in available here at www.google.com/ads/preferences/plugin.